Emotions as a Universal Language

Upon their request, we stopped what we were doing, took a seat around the living area, and quieted ourselves to be fully present in the moment. Then, one by one, each caregiver stood before us and spoke of the last few days and hours with Lola. Their words were at first calm and measured. But soon, lips quivered, voices cracked, and tears fell as they endeavored to be heard through the rush and release of their pent-up grief.